From chatrooms to live chat, they are an integral part of our virtual lives.

‍ What is a business chat?Įver since the creation of the internet, chats have been around. It’s a great way to build trust and confidence in your business. Irrespective of why they are there, you have a great opportunity to connect with them and improve their shopping experience by adding WhatsApp chat on your business website.Īdding a WhatsApp Business chat button to your website allows your customers to easily reach out to your business to find solutions to their problems. Probably, they are interested in your products and are planning to buy from you, or they need help with a product or service purchased on an earlier visit or they might just be browsing. People visit your website for several reasons. ‍ Adding WhatsApp chat on business websites

By doing so, you allow your customers to chat with your customer support agents just like they talk to their friends and family. Any messages sent beyond the 24-hour window will be charged a marginal fee.Ĭan your customers connect with your business with just a few taps on their phones? If your answer is “no” then you can change that by including WhatsApp Business API in your communication channels. When customers message your business, you can use WhatsApp Business API to respond to them for free within 24 hours. With WhatsApp Business API you can connect with people who start a conversation with your business or who opt-in to receive notifications and information from you via WhatsApp. The WhatsApp Business API is made available through WhatsApp Business Solutions Providers like Interakt. WhatsApp went on to develop a solution for businesses that needed advanced tools for communication called the WhatsApp Business API. Today, more than 5 million businesses use the WhatsApp Business App. In 2018, WhatsApp introduced the WhatsApp Business App to help small businesses streamline their business communication. Best Way to Add WhatsApp Business Chat Button to Your WebsiteĪll over the world, people and businesses use WhatsApp to connect.

Whatsapp chat online